Shipping Costs & Delivery Times
Standard orders must be placed by 15:00 (3:00PM) GMT to start processing on next day. Processing time usually takes 1 business day and orders will arrive within 5 business days from when the order is processed. Delivery times are based on orders placed between Monday – Friday.
International Shipping
Celestolite offers free international shipping. International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from Celestolite, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Celestolite does not collect duties and taxes and cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Orders must be placed by 15:00 (3:00PM) GMT to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday – Friday, excluding federal holidays within Australia.
Multiple Shipping Addresses
At this time, we can only ship to one address per order. To ship to multiple addresses, call Customer Service for assistance at +61292645406
Business Days & Holidays
All orders ship Monday – Friday, excluding federal holidays within Australia.
Packages do not ship from our distribution centres on the following holidays:
- New Year’s Day
- Easter
- Anzac Day
- Queen’s Birthday
- Labour Day
- Australia Day
- Christmas
Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Celestolite, visit the My Account area. You will need to sign in to access your account information.